Symao Systems
One clear plan for MSPs that want a steady automation partner. Submit eligible requests as they come up; we keep one workflow moving, then take the next priority in your queue.
$3,500/month
A steady automation partner to scope, build, maintain, and improve one operational workflow at a time.
Requests can keep coming in. Work moves in order of priority, not by a promise that everything starts at once.
Hosting and vendor usage are billed through client-owned accounts. Parallel work, large migrations, and 24/7 support require separate scope. See hosting and onboarding requirements.
| Included | Separate or out of scope | Why it matters |
|---|---|---|
| Automation request intake and roadmap planning | Large migrations and unrelated IT projects | The service stays focused on recurring MSP operations workflows. |
| One active workflow, including build, testing, launch, and documentation | 24/7 support or end-user helpdesk | Symao supports automations, not your entire helpdesk operation. |
| Maintenance for supported workflows | Hosting, n8n, AI/API, email/SMS, storage, and FormNode costs | Tool costs remain transparent and separate from service capacity. |
You have recurring manual work, a clear process owner, and want steady improvement without hiring an internal automation engineer.
You need parallel delivery, a large migration, after-hours response, or work that extends beyond recurring MSP operations.
You cannot name a first workflow, do not have a system owner, or only need a single build-and-handoff script.
Automation count is a poor proxy for effort. Some workflows are small. Others involve sensitive data, approvals, edge cases, and brittle vendors. One active workflow keeps capacity and ownership clear.
Yes. Eligible requests can enter the queue without per-request metering. We keep one workflow moving at a time and take the next priority when it is complete.
No. Symao is a recurring service for managed automation capacity. Product or platform costs are separate when needed.
Bring the first workflow, the systems it touches, a process owner, an approval owner, secure access when ready, test data, and a simple definition of done.
The public terms summarize service boundaries, client responsibilities, third-party costs, and the one-workflow model. The signed statement of work controls the final scope. Read the Automation Partner terms.
Send the workflow, tools, owner, and outcome you have in mind. We will confirm fit, access, and the first priority before anything starts.