Symao Systems
Symao pricing is based on active automation capacity, not a promise of instant unlimited builds. Both plans include unlimited eligible requests, roadmap prioritization, workflow care, documentation, and async business-day support.
$3,500/month
For MSPs that need a steady automation partner to scope, build, maintain, and improve one operational workflow at a time.
$6,500+/month
For MSPs with multiple bottlenecks, heavier internal tooling needs, or parallel automation initiatives.
One automation workstream actively being designed, built, tested, documented, deployed, repaired, or improved.
| Included | Separate or out of scope | Why it matters |
|---|---|---|
| Automation request intake and roadmap planning | Large migrations and unrelated IT projects | The service stays focused on recurring MSP operations workflows. |
| Build lane delivery and workflow documentation | 24/7 support or end-user helpdesk | Symao supports automations, not your entire helpdesk operation. |
| Maintenance for supported workflows | Hosting, n8n, AI/API, email/SMS, storage, and FormNode costs | Tool costs remain transparent and separate from service capacity. |
You have a clear first workflow, one owner, and want steady improvement without spinning up a larger automation function.
You have several departments, heavier reporting needs, or enough automation demand that one active lane would stay blocked.
You cannot name recurring manual work, do not have system owners, or only need a single build-and-handoff script.
Automation count is a poor proxy for effort. Some workflows are tiny; others involve sensitive data, approvals, edge cases, and brittle vendors. Build lanes make capacity clearer.
Yes. Requests can enter the backlog without per-request metering, while active work is constrained by the selected plan's build lanes.
No. Symao is a recurring service for managed automation capacity. Product or platform costs are separate when needed.
Send the workflows, tools, and bottlenecks you want off your team's plate. We will help decide whether one or two build lanes makes sense.